COVID-19 Updates

COVID-19 is one of the biggest public health crisis Canada has ever faced. Lives are at stake- including yours and your loved one’s.

FCO is here to help. In our COVID-19 section, you can find our communication updates, general information about COVID-19, & resources to help you navigate this crisis.

Helpline for caregivers in distress

If you are a caregiver and are in need of support, you can contact the

Ontario Caregiver Helpline: 1-833-416-2273 (CARE).

The only resource of its kind in Ontario, the helpline is available to all caregivers – regardless of age, diagnosis or where they live. It provides 24/7 support because caregiving is not a 9-5 job. The Live Chat is also available 7am – 9pm (Mon – Fri).

The Ontario Caregiver Helpline is answered by professional Community Resource Specialists in English and French. Helpline representatives have been trained by caregivers to understand the unique needs of caregivers.

Government updates

The Visiting Policy was updated on December 26, 2020. Read the Updated Policy & FAQs.

COVID-19 timeline

Jan. 25, 2020: A man in his 50s who arrived in Toronto from Wuhan, China, the epicentre of the outbreak, becomes the first “presumptive”case of the new coronavirus in Canada.

March 5, 2020: B.C. announced eight new cases, including Canada’s first-ever case of community transmission (rather than through travel or contact with other cases).

March 11, 2020: the World Health Organization (WHO), declared COVID-10 a pandemic.

March 13, 2020: Chief Medical Officer of Health David Williams sent out a memo
to long-term care homes strongly recommending that homes only allow
“essential” visitors until further notice. Essential visitors are defined as those who have a resident who is dying or very ill.

March 17, 2020: Ontario Enacts Declaration of Emergency to Protect the Public

March 19, 2020: Emergency funding announced for long-term care homes

March 23, 2020: First death of long-term care home resident reported.

March 27 2020: Changes to long-term care home admissions and discharge during the COVID-19 pandemic

March 30 2020: Emergency Order for LTC Homes & new Family Support Action Line

April 15 2020: COVID-19 Update: New Emergency Order Regarding Staff Working at Multiple Sites

April 27 2020: COVID-19 Update: Temporary wage increase for PSWs

April 29 2020: COVID-19 update: NIA launches COVID-19 Long-Term Care Tracking

May 19 2020: COVID-19 Update: Ontario Announces Independent Commission into Long-Term Care

June 1 2020: COVID-19 update: Ontario Ombudsman to investigate government’s oversight of long-term care homes during pandemic

June 15 2020: COVID-19 Update: Updated Ministry Directives on visiting & re/admissions