PRACTICAL SKILLS FOR DIFFICULT CONVERSATIONS
This 1-day training will be an experiential learning experience in which you will develop practical skills to diffuse common Family Council issues, navigate difficult conversations, & build stronger relationships. Attendees will engage in hands-on training with facilitators from St. Stephens Community House, experts in the field of conflict resolution. This event is open to Family Council members, Administrators, and long-term care home staff.
Thursday March 5, 2020 (9:30 am- 4:00 pm)
Tuesday April 21, 2020 (9:30 am- 4:00 pm)
St. Stephens Community House
1415 Bathurst Street, 2nd floor
Toronto, Ontario. M5R 3H8
Cost: $25 per person