Family Councils Ontario, in partnership with St. Stephens Community House, presents:
"Working Better Together: Conflict Resolution for Family Councils & Staff in LTC"
Attendees will have the opportunity to engage in hands on conflict resolution training with facilitators from St. Stephens Community House. This 2-day training will be an experiential learning experience with the use of role play to discuss common Family Council scenarios. This event is open to Family Council members and long-term care home staff.
Main Learning Objectives
- Help individuals navigate through conflicts within their home Council
- Discuss effective decision making and de-escalation strategies
- Explore strategies to help members feel supported and welcomed
- Best practices on fostering good relationships within the long-term care home
2-Day training dates: Monday November 26, 2018 (9:00 am- 4:00 pm) & Tuesday November 27, 2018 (9:00 am- 4:00 pm)
Location: Castleview Wychwood Towers
351 Christie St, Toronto, ON M6G 3C3
Access to TTC & parking available
Cost: $50 per person
Includes materials, refreshments, and lunch
(Click Mediation training under Production groups on the left hand side)
Questions? Contact Tiffany Fearon, FCO Client Services Coordinator, at firstname.lastname@example.org.