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Upcoming training: Conflict Resolution for Family Councils & Staff in LTC

Family Councils Ontario, in partnership with St. Stephens Community House, presents:

"Working Better Together: Conflict Resolution for Family Councils & Staff in LTC"

Attendees will have the opportunity to engage in hands on conflict resolution training with facilitators from St. Stephens Community House. This 2-day training will be an experiential learning experience with the use of role play to discuss common Family Council scenarios. This event is open to Family Council members and long-term care home staff.


Main Learning Objectives                                                                      

  • Help individuals navigate through conflicts within their home Council
  • Discuss effective decision making and de-escalation strategies
  • Explore strategies to help members feel supported and welcomed
  • Best practices on fostering good relationships within the long-term care home


2-Day training dates: Monday November 26, 2018 (9:00 am- 4:00 pm) & Tuesday November 27, 2018 (9:00 am- 4:00 pm)


Location: Castleview Wychwood Towers

351 Christie St, Toronto, ON M6G 3C3

Access to TTC & parking available


Cost: $50 per person

Includes materials, refreshments, and lunch


Space is limited. Register online.

(Click Mediation training under Production groups on the left hand side)


Questions? Contact Tiffany Fearon, FCO Client Services Coordinator, at