Sam is passionate about helping people and groups achieve their goals. In her 13 years with Family Councils Ontario (formerly Family Councils’ Program) she has supported thousands of family members and long-term care home staff improve their work to achieve the best possible outcomes and meaningful impacts. In her role as Executive Director, she focuses on building and maintaining relationships with funders, stakeholders, and interconnected organizations to carry out activities that support FCO's mission & developing strategies that enable the organization to create positive change within the long-term care sector.
Sam holds an Honours B.A. from York University. A dedicated lifelong learner, she also holds Advanced Client-Directed Case Management and Volunteer Management post-graduate certificates from Humber College, Project Management Certificate from the University of Toronto, a Masters Certificate in Adult Training and Development from the Schulich Executive Education Centre, and is currently working on a Voluntary Sector Management Certificate from Ryerson University.
In her spare time, Sam is an avid athlete, reader, volunteer, and sci-fi fan. Fun fact: she has 3 cats!
Policy & Research Manager
Tiffany is passionate about enhancing Long-Term Care through policy dialogue and community engagement to ensure Ontarians have equitable access to quality care. Tiffany holds an Honours B.A. from the University of Toronto in Gender Studies, Sociology and Criminology and obtained a Post Graduate Certificate with Honours in Alternative Dispute Resolution from Humber College. Her most recent academic feat was the completion of a Public Policy & Administration certificate from the University of Guelph. Tiffany joined the FCO team in 2018 to head Client Services and transitioned into the Policy & Research Manager position in Fall 2021. Although her role has shifted, she will continue to lead the organization’s Diversity & Inclusion and Conflict Resolution portfolios.
Tiffany has one daughter and is an avid dance and soccer mom. In her spare time she enjoys reading, watching netflix series, and spending time with family and friends.
Cathleen is excited to join the Family Councils Ontario team. Her passion to support families and advocate for inclusion draw inspiration from her work as a Recreation Professional in Long-Term Care.
Cathleen holds an Honours Bachelor of Human Kinetics from the University of Windsor and a Master of Arts in Health & Physical Education from Brock University. While at Brock University, she completed the Instructional Skills Workshop (ISW) and earned her Graduate Teaching Assistant Practicum Certificate from the Centre for Teaching, Learning and Educational Technology. She is an experienced instructor, facilitating courses in Physical Education, Recreation and Gerontology at Brock University, the University of Alberta, Seneca College and Durham College.
Prior to commencing her new role with Family Councils Ontario, Cathleen was the Work package 1 Coordinator for AGEWELL based out of the Toronto Rehabilitation Institute and a Professor in the Activation Coordination in Gerontology Program at Durham College.
In her spare time she enjoys swimming, singing, playing her Alto Saxophone and keeping up with her active toddler.
Natacha is a Registered Social Service Worker and has been involved with older adults in Northern Ontario since 2001. She was heavily involved with falls prevention for 12 years and co-chaired for 6 of those years. She started her career in the retirement home atmosphere and transitioned to not-for-profit work in 2007 as the Northern Ontario Area Manager for Osteoporosis Canada. Natacha knows and understands the North and what each committee has to offer in both official languages. In 2015, Natacha joined the Alzheimer’s Society of Sudbury and Manitoulin Island where she was the First Link coordinator and Family Counsellor where she went through extensive training to understand and help people and families deal with Dementia.
In her spare time she is a hockey mom to her young son and enjoys spending time with her family and aging grandmother.
Client Services Manager
Liane is passionate about Making a Difference and helping others, but most particularly those living, working and family members in LTC. She has 19.5 years of experience of working in a LTC home as a Resident and Family Services Coordinator, helping support residents and families as they transitioned into LTC. Part of her role was being the Staff Liaison for the home’s Family Council. Her years of experience helped her to develop great skills in communicating with and supporting families, residents and staff in LTC. Liane holds a background in Social Work. She is also Pieces and Ufirst Trained. She is a certified Gentle Persuasive Approach Coach through Behavioural Specialist of Ontario. Through the years she has gained knowledge, experience and training in Palliative Care, Customer Service and Person Centred Care Approach. Throughout her career in LTC she has been involved in Strategic Planning, Goal Planning, Accreditation and Ministry Compliance. In her personal life, Liane loves to spend time with her family creating memories. She enjoys listening to music and watching home improvement shows, providing her husband of 31 years with a lengthy to do list.
Leah is a creative, and passionate communicator who believes that the power of our language and word choice can be transformative. Prior to joining the team at FCO, they spent 5 years working with non-profit organizations across several sectors including education, gender-based violence, equitable food systems, and older adults services. Leah completed a BSc. In Actuarial Science, and a MMASc. in Management Sciences, both from Western University. They are a lifelong learner and are continuing their education through regular reading and courses in graphic design. Leah brings with them a passion for mathematics, a knack for creative problem solving, a thriving houseplant collection, and love for two three dogs!