E-Learning Hub

Welcome to the Family Councils Ontario eLearning Hub

Family Councils Ontario (FCO) works with long-term care home residents’ families, Family Councils, and home staff across Ontario to enable them to cultivate positive relationships, build effective Family Councils, and improve the long-term care experience. FCO supports Family Councils across the province by educating prospective and current Council members and home staff on issues related to starting and maintaining a Family Council. The FCO elearning Hub features online courses designed to train current and future members of Councils and offer training for home staff to build and maintain positive relationship with the Family Council.

Featured Course

Intermediate Family Council Members

Facilitating a Family Council Meeting

45 minutes • self-paced • open enrolment

This training provides an overview of the structure and leadership of Family Councils, and offer some helpful tips for planning and leading a Council meeting.

See the course

Latest Courses

  • Conflict Resolution in a Family Council

    60 minutes • self-paced • open enrolment

    This training explores the impact of conflict on the Family Councils, the reasons for and potential types of behaviours which often lead to a conflict, and strategies to help Councils manage conflict.

    Novice Family Council Members
    See the course
  • Engaging with Family Councils

    30 minutes • self-paced • open enrolment

    This course provides strategies that can be used to engage with Family Councils in a respectful and empathetic manner. It is intended for staff/administrators working with Family Councils.

    Intermediate Staff Assistants
    See the course
  • Facilitating a Family Council Meeting

    45 minutes • self-paced • open enrolment

    This training provides an overview of the structure and leadership of Family Councils, and offer some helpful tips for planning and leading a Council meeting.

    Intermediate Family Council Members
    See the course
  • Family Council 101

    50 minutes • self-paced • open enrolment

    This training provides an overview of Family Councils including the fundamentals of a Family Council, the steps required to start one, an introduction to the Long-Term Care Homes Act as it applies to Family Councils and best practices for Family Councils.

    Beginner Family Council Members
    See the course
  • How to Run a Family Council

    60 minutes • self-paced • open enrolment

    This training describes the characteristics of a Family Council, policies, documentation and strategies to maintaining a Council once it is formed

    Beginner Family Council Members
    See the course
  • Working Collaboratively

    45 minutes • self-paced • open enrolment

    This training provides information on strategies that can be used to build and maintain an effective partnership between Family Councils and Administrators through collaboration.

    Intermediate Family Council Members
    See the course