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Pandemic Priorities: Questions for Families to Consider Amidst COVID-19
Pandemic Priorities: Questions for Families to Consider Amidst COVID-19 provides questions for families to consider when speaking to front-line staff at LTC Homes.
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Keeping Families in the Loop: Bridging Conversations through Mindful Communication with Families
Keeping Families in the Loop: Bridging Conversations through Mindful Communication with Families provides some examples for LTC Homes to employ when conveying details about the effects of COVID-19, the policies and procedures in place and overall desired communication strategies when speaking with families.
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COVID 19 quick 10 family supporter check-in
The aim of the Family Supporter Check-in resource is to provide families with a series of questions to post to the staff at their loved ones long-term care home to get a sense of how their loved one is doing. During this difficult time, we and others may find it difficult to collect our thoughts.
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COVID 19 quick 10 for homes communicating with families
The quick 10 for homes communicating with families tip sheet is a resource that long-term care homes can use to quickly identify what information families need to know. The topics are based on what we've heard from families and includes items such as the current number of COVID-19 cases, staffing situation, and virtual visits and window visits program.
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Family Council Activities During COVID-19
COVID-19 triggered a disruption in the ways that Family Councils work. This resource is intended to provide ideas to help your Council continue its work through the pandemic.
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Best Practices: Moderating Facebook Groups & Discussions
More and more Councils are using technology to continue to keep in touch and practice peer support. This resource is intended to share strategies to create and maintain effective Facebook Groups for Family Councils.
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Learn MoreToolkits
Quick guide: virtual meeting facilitation best practices (Digital Success Toolkit)
Quick guide: virtual meeting facilitation best practices