Building a Better System to Support Canadian Family Caregivers (Conversation #2)

Presented by: Caregiver Centered Care

Conversation#2 The Role of Education of Healthcare Providers to Support Family Caregivers: Elements of Effective Education

OCTOBER 4, 202212- 1:30 PM. MST

Family caregivers want empathy, compassion, and respect. Communication and information sharing need to be improved. Family caregivers are looking to be included as partners in care. Assessment of family caregivers' needs, system navigation, and access to resources is needed to help them sustain care and maintain their own wellbeing. Though communication and person-centered care skills are taught in under and post-graduate health workforce training, family caregivers and other stakeholders emphasize that healthcare providers need person-centered education that recognizes the family caregiver role. This webinar aims to answer the question, "How do we educate the health workforce effectively, so family caregivers receive timely and effective support?"

Speaker: Dr. Claire Surr - Best Practices in Designing and Evaluating Healthcare Workforce Education to Support Family Caregivers

Dr. Claire Surr, Professor of Dementia Studies and Director of the Centre for Dementia Research at Leeds Beckett University, led the national United Kingdom study examining the factors associated with effective health and social care workforce training design, delivery, and implementation. As well as being embedded across the United Kingdom in the design and delivery of health and social care providers' dementia education and training, Dr. Surr’s best practices in dementia education findings are being implemented globally. See: Tool to reduce 'variability' in dementia training quality

Speaker: Dr. Rhoda MacRae, Reader, Alzheimer Scotland Centre for Policy and Practice at the University of West Scotland

Rhoda, a dementia educator and researcher, is a core member of the Scottish National Dementia Champions faculty where she takes a lead role in the pedagogical design, educational delivery and the evaluation of the programme. She was coordinator of the Palliare Project, a multi-disciplinary project that designed educational solutions to support advanced dementia care practice across Europe. In Canada, Dr. MacRae was a visiting scholar in Faculty of Nursing, University of Saskatchewan and a popular keynote speaker at the Canadian Institutes of Health Research/Covenant Health Network of Excellence in Seniors’ Health and Wellness 2019 work to validate the Caregiver Centered Care Competency Framework.

Speaker: Dr. Jasneet Parmar - Caregiver-Centered Care Education and Practice

Dr. Jasneet Parmar is a Care of the Elderly Physician and Professor, Department of Family Medicine at the University of Alberta has worked for the Specialized Geriatrics Program since 1992. Jasneet spent more than a decade developing the Decision-Making Capacity Assessment Model Toolkit (DMCA) which is endorsed by Alberta Health Services and Covenant Health and is used in hospitals, medical clinics, nursing homes and supportive living communities across Alberta. Dr. Parmar now leads the Caregiver Centered Care Program of Applied Research & Innovation in Health Services Delivery in Family Caregiving, Caregivercare.ca.

Speaker: Donna Thomson - The Family Engagement in Research McMaster University’s Continuing Education Program

Donna Thomson facilities two free online courses. These include Caregiving Essentials, (for caregivers), and The Family Engagement in Research Certificate of Completion Program (for researchers and families who have an interest in child neuro developmental research). Both are offered through McMaster University Continuing Education. Donna is the author of the book titled The Caregivers Living Room. Donna is also a consultant, blogger, and speaker on issues relating to family caregiving, disability, aging, and patient and family advisor on health research and policy.

What are the key elements needed to support family caregivers? Have your say by registering to Participate in a National Canadian Conversation.

September 20, 2022 - Recognizing the Family Caregiver Role. / “How do we improve recognition of family caregivers and the importance of the family caregiver role?”

October 4, 2022 - The Role of Education of Healthcare Providers to Support Family Caregivers: Elements of Effective Education. / “How do we educate the health workforce effectively, so family caregivers receive timely and effective support?”

October 18, 2022 - Partnering with Family Caregivers. / “What approaches should we be using to build partnerships between healthcare providers and family caregivers?”

October 31, 2022 - Fostering Family Caregiver Resilience: Moving Beyond Telling Family Caregivers to “Take Care of Yourself”. / “What should a “better system” to support family caregivers include? Who needs to be involved?”

November 15, 2022 - Supporting Family Caregivers to Navigate Health and Community/Social Care Systems: Three Navigation Models. / “What is needed to help family caregivers navigate our systems of support and care?”

November 29, 2022 - Changing the Culture and Context of Care. / “What strategies and policies are needed to change the culture and context of care to support family caregivers?”

Each session will adhere to the following schedule:
12:00pm - 1:30pm (MST) - Speaker Presentations
1:30pm - 2:00pm (MST) - Optional participation in facilitated breakout sessions