Council Resources

Our educational resources are here to provide you with the information and tools you need to start, maintain, build, and evaluate your Council. The resources are available on a variety of topics such as starting a Family Council, The Long Term Care Homes Act, and transitioning to Long-Term Care.

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4 Results

Infographics

Conflict Resolution and Interpersonal Group Dynamics

Tags Collaboration Complaint Process Home staff Infographic Fact Sheet

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Videos & Presentations

Honouring Voices & Experiences (Patient Ombudsman Webinar Slides)

Tags Long-Term Care Sector Presentation Slides Ombudsman Complaint Process Presentation

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Patient Ombudsman Webinar Questions – Family Councils Ontario Webinar (October 2020)

Compilation of questions and answers from the Patient Ombudsman Webinar

Tags COVID-19 Long-Term Care Sector Ombudsman Complaint Process Family Council Involvement Fact Sheet

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Videos & Presentations

Patient Ombudsman Webinar: Patient Ombudsman & Long-term Care Complaints

With the escalation of COVID-19, many family members are seeking guidance and support in having their long-term related concerns heard. Families have the opportunity to learn about the complaint process, ask questions and gain answers from the Patient Ombudsman.

Tags COVID-19 Presentation Slides Ombudsman Complaint Process Presentation

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