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Patient Ombudsman Webinar Questions – Family Councils Ontario Webinar (October 2020)
Compilation of questions and answers from the Patient Ombudsman Webinar
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LTC Advocacy Toolkit (French)
Alzheimer Society has prepared for caregivers who are looking to reach out to their MPP and share their and their loved one’s experiences with long-term care during COVID-19. A growing number of caregivers are looking to have their voice heard, we hope this toolkit will be a useful resource for them.
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LTC Advocacy Toolkit (English)
Alzheimer Society has prepared for caregivers who are looking to reach out to their MPP and share their and their loved one’s experiences with long-term care during COVID-19. A growing number of caregivers are looking to have their voice heard, we hope this toolkit will be a useful resource for them.
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COVID-19 Updates
FCO is here to help. In our COVID-19 section, you can find our communication updates, general information about COVID-19, & resources to help you navigate this crisis. Please follow the link to our COVID-19 section.
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Pandemic Priorities: Questions for Families to Consider Amidst COVID-19
Pandemic Priorities: Questions for Families to Consider Amidst COVID-19 provides questions for families to consider when speaking to front-line staff at LTC Homes.
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Keeping Families in the Loop: Bridging Conversations through Mindful Communication with Families
Keeping Families in the Loop: Bridging Conversations through Mindful Communication with Families provides some examples for LTC Homes to employ when conveying details about the effects of COVID-19, the policies and procedures in place and overall desired communication strategies when speaking with families.
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COVID 19 quick 10 family supporter check-in
The aim of the Family Supporter Check-in resource is to provide families with a series of questions to post to the staff at their loved ones long-term care home to get a sense of how their loved one is doing. During this difficult time, we and others may find it difficult to collect our thoughts.
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COVID 19 quick 10 for homes communicating with families
The quick 10 for homes communicating with families tip sheet is a resource that long-term care homes can use to quickly identify what information families need to know. The topics are based on what we've heard from families and includes items such as the current number of COVID-19 cases, staffing situation, and virtual visits and window visits program.